What's New in ECO

 

ECO

 

Automatic Insights

Events and Metrics

Trends Updates

Custom Dashboards

 

April 10, 2025

Trends Summary Widgets: New limit of 10 Widgets

Feature Update:

Includes a new widget counter on the Summary Widget screen that displays the total number of widgets added to the Summary tab. This feature tracks the widget usage against the ten-widget limit to help users monitor available slots in the tab.

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More Details: Summary Tab

Trends Flow Widget: New Info Icon for Flow Details

Feature Update:

Updates the Trends Flow Widget with access to flow details, making it easy to check flow details within Trends.

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Use Case:

To quickly confirm the event composition of a flow in a Flow Widget in Trends, click the information icon to verify the initial and complete event selections. For additional flow information, click the flow name to open the Activation flow detail page, which displays the flow details, such as the duration distribution range.

More Details: Flow Widget

Trends: New Metrics Categories

Feature Update:

Enhances the metrics in Trends and Real-Time by introducing new categories: Audience, Web User Experience, Mobile User Experience, and Service Performance metrics. This categorization presents the ECO values in a more structured format and simplifies user selection to quickly focus performance analysis on specific audiences, user platforms, and service impacts.

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More Details: ECO Metrics

Metric Creation: New Option in Pairing Logic

Feature Update:

Enables the creation of conversion metrics that count a conversion as successful when the last initial event pairs with the first follow-up event within the specified time frame.

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Use Case:

The Tracking conversion from Payment Submit to Payment Success uses the First-First model to count conversions from the initial payment attempt, assuming the first attempt ideally results in a successful payment. At the same time, tracking conversion from Search Submit to Video Play uses the Last-First model to count conversions from the last search, which provides a satisfactory result and leads to a video play.

More Details: Metric Builder

March 25, 2025

Event Mapping: More Page Metadata Keys

Feature Update:

Enables the use of Page Host, Page Path, and Page Url as metadata keys for event mapping, allowing more precise mapping rules during the event mapping process.

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Use Case:

With this enhancement, create more precise page-based mapping rules for event mapping. For example, select conviva_page_view from the Event Name category, choose Page Host from the Metadata Name list, and select app.example.nl as the Metadata Value to build metrics based on this host page. This feature allows mapping of events based on conviva_page_view and originate from a specific page host, enabling more accurate tracking and analysis of user interactions tied to specific page experiences.

More Details: Semantic Mapper

Event Mapping and Dimension Creation: Specify the Unlisted Events and Tags

Feature Update:

When mapping events or creating custom dimensions, specify unlisted event names, tag keys, tag values, and mapped events, allowing for a wider range of event mappings or custom dimension creations beyond the displayed values.

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Use Case:

When specifying event mappings, enter values for an event name and tag key/values that are not listed in the drop-down, such as events for an upcoming new app feature that is scheduled for production release.

More Details: Semantic Mapper

Trends Flow: Multiple Flow Error Selection

Feature Update:

Enhances flow error analysis with support for associating multiple errors.

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Use Case:

With this enhancement, select multiple error events for a flow, such as app crashes and 5xx server errors. This update enables deeper analysis of flow errors, providing valuable insights to improve app optimization and error conditions.

More Details: Metric Builder

Trends: Additional Filter Conditions

Feature Update:

Enables starts with, not starts with, ends with, and not ends with as filter conditions, enabling more options for data filtering.

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Use Case:

When filtering data, apply the rules: select Network Request Response Code, choose the starts with filter condition, and enter 4. Select Active Users, Active Devices, and Network Request Count from the metric list and then check the filtered data. This feature allows filtering based on network request response codes between 400 and 499, enabling more accurate tracking and analysis of network request failures caused by incorrect or invalid requests.

More Details: Filter Builder

Dimensions and Metrics: New Network Request Dimension and Metrics

Feature Update:

Adds new dimensions and metrics to enable more precise analysis of network requests:

  • Dimensions: Network Request Endpoint

  • Metrics:

    • Mins with 0 Network Response Code

    • Mins with 4xx Network Response Code

    • Mins with 5xx Network Response Code

    • Mins with ANR

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Use Case:

To analyze server-side performance when the web server fails to fulfill requests, select the Network Request Endpoint dimension in Trends with metrics for Mins with 5xx Network Response Code and Mins with ANR. Apply other filter criteria and sort the metrics to discover improvement opportunities in server configurations and load balancing that lead to request failures.

More Details: Metrics

March 6, 2025

Semantic Mapper: New Filter Operators starts with and ends with

Feature Update:

Enables new operators of start with and ends with to expand event mapping capabilities more accurately.

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Use Case:

To accurately track 4XX server errors, instead of enumerating all values one by one, it is more efficient to use a rule like responseStatusCode, starts with, and 4 to include all possible values.

More Details: Semantic Mapper

Trends Widgets: QoE and User Time Insight Widgets (Beta)

Feature Update:

Introduces the Conviva QoE and User Time Insight widgets so you can quickly view your current app performance across critical performance analytics (minutes with high page/screen load times, high startup times, app crashes, and impacting (bad) events) and compare performance with the Conviva QoE app performance Index. Based on industry-leading app performance analytics intelligence, Conviva QoE and User Time Insight widgets highlight specific opportunities for improvement, enabling quick-click dimensional analysis across the impacted performance areas.

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Use Case:

In the QoE widget, quickly determine the most impacted areas in app performance and user experience. For example, click a KPI metric, such as Mins Bad Events, to focus the displayed data for drill-downs into the impacted app sessions, impacted users, and offending network requests.

More Details: QoE and User Time Insight Widgets

Dimensions: New Predefined ANR Event and Dimension

Feature Update:

Enables a new predefined event for ANR and a new ANR Reason dimension on the Trends dashboard and the Metric Builder page, supporting more efficient app performance analysis.

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Use Case:

With this enhancement, analyze app performance on the Trends dashboard without needing to manually map the conviva_anr_start event or create a dimension. For example, when analyzing Android app performance in Trends, select related metrics, such as Total Events, choose ANR from the Event Name category, and select ANR Reasons from the Dimension Selection list for app performance analysis.

More Details: Metrics

Metircs: Deprecation of Metrics

Feature Update:

Deprecates these existing metrics from the metrics selection page in the Trends dashboard:

  • Page Loads (old)

  • Page Load Complete (#/%)

  • Avg Page Load Time (old)

Custom Dashboards Schedule : New Option Enable DoD

Feature Update:

Includes a new Enable DoD option in the Custom Dashboards Email Schedule to include comparison data of the selected dimensions and metrics based on the specified time range. This update improves the data analysis with the color coded comparison value next to the metrics providing a quick insight into the performance changes. Also, displays the high and low data for the selected metrics.

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Use Case:

After receiving a Custom Dashboards email with the DoD option enabled, analyze performance changes by reviewing the highlighted high and low values for the selected dimensions and metrics to quickly compare performance impacts.

More Details: Custom Dashboards

 

Feb 2025

For Conviva ECO 2025 Feb release, see ECO Feb 2025 Release.

Jan 2025

For Conviva ECO 2025 Jan release, see ECO Jan 2025 Release.

2024 Releases

For Conviva ECO 2024 releases, see ECO 2024 Releases.

2023 Releases

For Conviva ECO 2023 releases, see ECO 2023 Releases.

 

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