What's New in Touchstone 2.0
This section lists the release notes for the recent Conviva Touchstone 2.0 release.
Note: Upgrade to the improved Touchstone 2.0. Touchstone 1.0 will be deprecated on March 31, 2025. Please contact your account team (Project Manager/Integration Engineer) or Conviva Support (support@conviva.com) to start using Touchstone 2.0.
To learn more, see the Self Validation Using Touchstone 2.0 topic.
March 25, 2025
-
Introduces a new Avg. Bitrate metric to show the latest average bitrate as collected from the heartbeat.
-
Enhances the Device Category metadata to show its value as collected from the heartbeat.
For more details, see the Session Summary topic in the Learning Center.
January 23, 2025
-
Displays Module Version in the header section, if available in the heartbeat.
-
Displays CDN changes in the session timeline.
-
Simplifies the statements for player state change and event change in the session timeline.
-
Introduces two new icons for exporting the session summary in the PDF and Excel formats.
For more details about exporting session summary in the PDF format, see the Session Summary topic in the Learning Center.
January 09, 2025
-
Enhances the metric names in the Session details page depending on the customer type.
For example,
-
Video-only customers see the metrics labeled as "Video Start Time", "Video Restart Time", and "Video Restart Count".
-
Stream-only customers see the same metrics labeled as "Stream Start Time", "Stream Restart Time", "Stream Restart Count".
-
-
Shows the Default Resource in the Required Metadata section. It is collected from the raw heartbeat.
-
Introduces a new icon to export session summary in the PDF format by clicking the Export to PDF icon at the top-right corner.
For more details about exporting session summary in the PDF format, see the Session Summary topic in the Learning Center.
October 24, 2024
Introduces date picker in the Available Devices page to filter the list of available devices based on a date range.
For more details using the date picker to filter the available devices, see the Available Devices topic in the Learning Center.
September 27, 2024
We are excited to announce the launch of Touchstone 2.0, designed to streamline the self-validation process for video sensor integration. Now integrated with Pulse, Touchstone 2.0 enables in-depth monitoring of session timeline data, accessible within the app and across Pulse’s Overview, Trends, and Viewers dashboards. This new version also resolves previous inconsistencies in metric values between Pulse and the standalone Touchstone 1.0, ensuring more accurate data tracking.
Note: Please contact your account team (Project Manager/Integration Engineer) or Conviva Support (support@conviva.com) to start using Touchstone 2.0 before Touchstone 1.0 is phased out.
For more details about Touchstone 2.0 features and enhancements, see the Self Validation Using Touchstone 2.0 topic in the Learning Center.