More Channels
The More Channels (previously known as Service Integrations) page provides access to Conviva VSI programmatic manual alerts and AI alerts notifications for data services, such as BigPanda, PagerDuty, and Datadog. More Channels settings requires administrator access.
To access this page, click the Settings icon select More Channels.
The More Channels page appears with a list of existing service integrations and available integration services.
BigPanda and Datadog Service Integrations
Conviva VSI provides the option to integrate manual and AI alerts with BigPanda and Datadog, enabling enhanced video alerting with escalation management and notifications from both BigPanda and Datadog.
For more details about BigPanda integrations, see BigPanda Integration Guide.
For more details about Datadog integrations, see Datadog Integration Guide.
PagerDuty
ConvivaVSI enables the integration of manual and AI alerts with PagerDuty, enhancing advanced video alerts through PagerDuty escalation management and notifications. Integration requires a PagerDuty account with configured services.
For more details about PagerDuty integrations, see PagerDuty Integration Guide.
Service Integrations Service Integrations Service Integrations Salesforce Service Cloud Integration BigPanda Datadog Service Integrations