Welcome to Conviva Connect

 

Developers wishing to interface with Conviva data can easily and securely access their data for extremely rich and broad use cases using Conviva data. Conviva Connect data interfaces enable Conviva data access for:

  • Developers building internal dashboards

  • Data scientists deep-diving into the data

  • SREs wishing to control their Conviva account

  • AI developers wanting to connect an AI agent to their Conviva data

Data Interfaces

Conviva Connect provides a range of data interfaces to help you access your data the way you want it.

Connect APIs

Real-time and historical metric data, viewer data for Ops and Exec dashboards

Connect Data Feeds

Session-level data exports for analysis of customer behaviors, churn, peformance

Connect MDDI

Real-time aggregate metrics for decision engines and operational workflows

Connect MCP

Agentic access to Conviva data for auto-ticketing, release mgt, and API data calls

Note: For more details about Conviva sensor integration and data ingest, see Sensor Integration Overview.

Conviva stores data in accordance with the Conviva data retention policy.

API data access is restricted to rate limits. Access limits for Conviva APIs are based on the number of requests and applied filters per minute for each c3 account.

Connect Data Feed settings configure the storage location, delivery frequency, and simple transformations of your content, ad, and identity data. Supported data storage destinations, such as databases, data lakes, and data warehouses, include Google Cloud Storage(GCS), Amazon S3 storage, and SFTP.

Please contact Conviva Support or your account representative with questions or feedback for us to improve our data services.

 

Developer Conviva Connect Connect Connect Connect Connect Center Dev Developer Dev APIs APIs Data Feeds Data Feeds MDDI MCP