Optimizing Overall Performance (Executive Stakeholders)

 

With Video, streaming executives and others optimizing overall performance can easily monitor overall operational performance metrics, content audience levels, and ad experience through customized executive-level displays and scheduled email reports.

Executive Features Description

Presets for Executive Overview

Access Pulse: Trends

Quickly access top-level performance and metrics:

  • Track SPIs by monitoring metrics such as Concurrent Plays, SPI, Playing Time, and Ad Impressions.

  • Access a saved version of Trends, customized for executive-level metric summaries and drill-downs.

    For more use case information, see Presets.

  • This preset provides the metrics, Concurrent Plays, Streaming Performance Index, Playing Time (Interval) with the dimensions Assets, Device Name, Content Category, and Countries sorted by SPI Streams.

 

Trends for Executive Overview

Access Pulse: Overview

Access quick performance summaries of streaming activities and performance in the Overview dashboard, so you can quickly:

  • View the high-level of streaming activity trends.

  • Compare your streaming performance with your Conviva SPI-based KPIs across the top performing assets.

  • Analyze highlighted opportunities for improvement analysis across key dimensions and metrics.

  • Analyze performance across sessions with and without ads, along with streaming industry cohort benchmarks.

For more information on SPIs and setting KPIs, improvement opportunities , and audience metrics, see Experience Overview.

Customize Streaming Performance Index KPIs

Access Pulse: Overview

Fine-tune streaming performance KPIs based on base on your team's experience thresholds and performance goals. These thresholds represent the Conviva Streaming Performance Index, and can use the Conviva Good/Best settings or multiple custom versions for the percentage of streams with:

  • No errors (VSF-T or VPF-T)

  • No or very low Rebuffering (using CIRR)

  • Acceptable picture quality based on average bitrate for different screen sizes

  • Acceptable Video Start Time

  • No EBVS if the viewer was waiting a long time before exiting.

For more information on SPI KPIs, see Experience Overview.

Different Metrics

  • Concurrent Plays

    This example shows the Assets, Device Name, Content Category sorted with the highest concurrent plays. Also you can sort the data with the lowest concurrent plays.

  • Ad Impressions

    This example shows the Assets, Device Name, Content Category sorted with Ad Impressions.

  • Playing Time (interval)

    This example shows the Assets, Device Name, Content Category sorted with the Playing Time (Interval).

Executive Emails 2.0

Access Pulse: Executive Emails 2.0

Pro-actively receive customized emails with insights into overall streaming quality, comparative QoE performance, engagement trends, and improvement opportunities based on Conviva's industry-leading streaming intelligence data:

  • Visual summaries of KPIs and performance metrics to empower data-driven operational best practices and KPI-based decision making.

  • Daily, weekly, and monthly emails summaries customized by filtered settings and select dimensional groups

  • SPI good and best KPI tracking

Benchmarks

Access Pulse: Overview.

 

Compare your performance with industry cohort benchmarks based on the 95th percentile of cohort performance, highlighting performance areas where you excel and where to improve.

For information on the basic/advance benchmarks, and benchmark calculations, see Experience Overview.

 

Executive Stakeholders Presets Executive Stakeholders KPIs Executive