Metrics: Adds a Metric for Mins with High Network Response Duration (Beta)

Feature Update:

Introduces the Mins with High Network Response Duration metric to identify repeated slow network performance within the app.

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Use Case:

Slice spikes in this metric time series to focus dimensional data on periods with high network request response times to isolate the dimensional entities, such as specific network request hosts and paths, contributed to the delayed service performance. This metric complements the average network request duration metric by highlighting repeated minute intervals with unusually long requests, allowing for deeper investigation and targeted optimization.

More Details: Metrics.

AI Alerts: Supports AI Alerts for Mins With High Page Load Time and Mins With High Screen Load Time Metrics (Beta)

Feature Update:

Introduces the AI Alerts notification for Mins with High Page Load Time and Mins with High Screen Load Time metrics. These AI alerts serve as proactive notifications based on the configured persistence level. Also, notify users of any impacts in real-time. Conviva DPI lists each Mins with High Page Load Time and Mins with High Screen Load Time metric alert on the AI Alerts page, marks the related time series, and links to the diagnostics page for detailed analysis and impact insights.

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Use Case:

Click the AI Alert in the list to open the AI Alert Diagnostics page. Review the Root cause leads, Minimum or Peak value, and other issue details. Additionally, utilize the dimension data for further analysis, which helps to resolve the issue quickly.

More Details: AI Alerts.

Sensor Remote Control: New Option Auto Collection of Clicks

Feature Update:

Introduces a new option, Auto Collection of Clicks, to customize the tracking of user-clicks with the help of:

• Collect Attributes: Specify non-standard HTML attributes (such as data-test-id or app-custom-button-id) using their key value.

• CSS Selectors: Specify tags, classes, IDs, or attributes to precisely target the elements to track.

Note: This feature is available only for the DPI Web (JavaScript) Sensor version 1.1.15 and above. Conviva recommends updating the sensor to its latest version.

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Use Case:

After integrating the DPI sensor with the app, use the Auto Collection of Clicks option under the Sensor Remote Control tab to customize the tracking of user clicks in the app, beyond the buttons and links. Define the non-standard HTML attributes and CSS selectors, such as tags, classes, IDs, or attributes, to customize the auto-click tracking as per business requirements. This helps in defining Out-of-Box (OOB) metrics, resolving UX issues, and even creating meaningful Flows.

More Details: Sensor Remote Control.