VSI Integration FAQ
Question: How is VSI Integration different from Touchstone?
Answer: VSI Integration enables you to qualify your device applications for Conviva validation and define your metadata strategy. Touchstone, on the other hand, enables you to self-validate your device application's integration.
Question: How is VSI Integration different from Pulse's Device Validation feature?
Answer: VSI Integration enables you to qualify your device applications for Conviva validation and define your metadata strategy. Pulse's Device Validation feature, on the other hand, enables you to test and verify the accuracy of the metadata that you defined using VSI Integration.
Question: Where does VSI Integration fit in the overall Conviva integration and validation cycle?
Answer: VSI Integration is used in the validation phase of the Conviva integration and validation cycle. After your device application's integration with the Conviva sensor, self-validate your device application's integration using Touchstone. Then, use VSI Integration to qualify your device application for Conviva validation and define the metadata strategy for the device application. Finally, use VSI Integration to submit your device application for Conviva validation. If your device application passes Conviva validation completely or with minor issues, then your device application is ready for launch.
Question: Does VSI Integration support workflows for all Conviva products (Conviva VSI, Ads, and Content Analytics)?
Answer: No, VSI Integration supports workflows only for Conviva VSI, Ads, and Content Analytics.
Question: Does my c3.account need to be provisioned for a certain role to use VSI Integration?
Answer: No, your c3.account does not need to be provisioned for a certain role to use VSI Integration.
Question: Is VSI Integration available on all browsers and mobile application stores?
Answer: VSI Integration is only available on desktop and mobile browsers. You can access VSI Integration from https://pulse.conviva.com/app/appmanager/ using your Conviva single sign-on.
Question: Can I request a formal training for VSI Integration? If yes, then where should I submit a request?
Answer: Yes, VSI Integration is covered as part of the integration workshop. If you did not complete the integration workshop, then contact Conviva Support (support@conviva.com).
Question: Where can I submit product improvement ideas or feedback for VSI Integration?
Answer: You can submit product improvement ideas or feedback for VSI Integration to Conviva Support (support@conviva.com).