Question: How is Video Integration different from Touchstone?
Answer: Video Integration enables you to qualify your device applications for Conviva validation and define your metadata strategy. Touchstone, on the other hand, enables you to self-validate your device application's integration.
Question: How is Video Integration different from Pulse's Device Validation feature?
Answer: Video Integration enables you to qualify your device applications for Conviva validation and define your metadata strategy. Pulse's Device Validation feature, on the other hand, enables you to test and verify the accuracy of the metadata that you defined using Video Integration.
Question: Where does Video Integration fit in the overall Conviva integration and validation cycle?
Answer: Video Integration is used in the validation phase of the Conviva integration and validation cycle. After your device application's integration with the Conviva sensor, self-validate your device application's integration using Touchstone. Then, use Video Integration to qualify your device application for Conviva validation and define the metadata strategy for the device application. Finally, use Video Integration to submit your device application for Conviva validation. If your device application passes Conviva validation completely or with minor issues, then your device application is ready for launch.
Question: Does Video Integration support workflows for all Conviva products (Conviva Video, Ads, Content Analytics, and Social Insights)?
Answer: No, Video Integration supports workflows only for Conviva Video, Ads, and Content Analytics.
Question: Does my c3.account need to be provisioned for a certain role to use Video Integration?
Answer: No, your c3.account does not need to be provisioned for a certain role to use Video Integration.
Question: Is Video Integration available on all browsers and mobile application stores?
Answer: Video Integration is only available on desktop and mobile browsers. You can access Video Integration from https://pulse.conviva.com/app/appmanager/ using your Conviva single sign-on.
Question: Can I request a formal training for Video Integration? If yes, then where should I submit a request?
Answer: Yes, Video Integration is covered as part of the integration workshop. If you did not complete the integration workshop, then contact Conviva Support (support@conviva.com).
Question: Where can I submit product improvement ideas or feedback for Video Integration?
Answer: You can submit product improvement ideas or feedback for Video Integration to Conviva Support (support@conviva.com).